Australia-wide Plan Management
NDIS Plan Management that feels personal.
The same person. Every time.
Take control of your NDIS funding - without the paperwork.
Managing an NDIS plan can feel complicated enough without having to explain your situation to a different person every time you call. At Coast & Country Primary Care, our Plan Management service is built around a personal relationship.
You’ll have a dedicated Plan Manager who gets to know you, your plan and how you prefer to communicate.
No call centre. No being passed around. No starting from scratch every time.
Just straightforward, personal support from someone who knows you.
Truly Personalised Service
From the moment you sign up, we tailor our approach to suit you. We ask your preferred mode of communication and stick to it — whether that's phone, email, text, or another method.
Fast, Reliable Support
All claims are processed the same day, ensuring your providers are paid quickly and without hassle.
Regular Check-Ins That Work for You
Every quarter, we touch base via your preferred method to make sure everything’s running smoothly and your plan is working for you.
Proactive Communication
If something doesn’t look right, you’ll hear from us — and not just by phone, but however you prefer to communicate.
In-Person Sign-Ups Available
Prefer a face-to-face introduction? You're welcome to visit our office. We value personal connection and building trust from day one.
Easy-to-Understand Monthly Statements
Stay informed with clear, simple monthly statements — no surprises, just transparency.
24/7 Access to Your Budget
Our accessible platform lets you check your balances, track spending, and stay in control at any time.
Dedicated Support, Every Time
You’ll have one consistent point of contact — a dedicated Plan Manager who knows your plan inside out and is here to help.
Plan Management, without the runaround
Your NDIS funding should give you choice and control — not create more paperwork and stress.
We can help take care of the financial side of your NDIS plan, so you can focus on the things that matter to you.
With CCPC Plan Management, you'll have:
A dedicated Plan Manager and a direct, personal relationship
Support from someone who takes the time to understand you and your plan
Support to understand NDIS pricing categories and what your funding can be used for
Processing and quick payment of provider invoices and claims
Liaison with providers regarding invoicing when needed
Monthly statements and clear visibility of your plan spending
Guidance to help you make the most of your NDIS plan and work towards your goals
Flexible communication based on what works best for you
Support when you have questions about your funding
Confidence that your plan is being managed in line with NDIS requirements
Register In Three Easy Steps
1.
Ready to Begin?
Take a moment to go through the checklist — it’ll help you feel confident and prepared to get started.
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How to Apply for NDIS Plan Management with Coast & Country Primary Care
To get started, please make sure you:Have your NDIS number and a copy of your NDIS plan on hand so we can access the information needed to set you up.
Have Plan Management included in your NDIS plan under Capacity Building Support – Choice and Control or Improved Life Choices. If it’s not included, you can request it from your NDIA representative before registering.
Know if you’re on the new NDIS system (PACE). New participants will be notified during their planning meeting, and current participants will be informed during their plan reassessment. Don’t worry if you’re unsure — we can check this for you later.
If you are on PACE, please contact the NDIA on 1800 800 110 after completing your application to endorse Coast & Country Primary Care (NDIS Registration Number: 4050003930) as your Plan Manager.
We’re happy to assist with this step either over the phone or in person.
2.
Ready to take control of your plan?
Submit your Plan Management registration online by filling in the below form,
3.
Leave it with us
We’ll notify you once your registration is complete and guide you through any next steps so you know exactly what to do from here.
Make An Enquiry
We will respond to your NDIS Plan Management enquiry within one business day or please call us on (02 4365 2294)
NDIS Plan Management Australia-wide
You don't have to live near us to have a personal relationship with your Plan Manager.
CCPC provides NDIS Plan Management Australia-wide.
Wherever you are in Australia, you can access our Plan Management service and the support of a dedicated person who gets to know you and your plan.
Frequently asked questions
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Plan Management is a way of managing the funding in your NDIS plan. A Plan Manager can process provider invoices and claims, help you keep track of your spending and provide information about your funding.
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Yes. If your NDIS plan is plan managed, you can choose who provides your Plan Management.
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We support participants across Australia
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Yes. We believe having a consistent point of contact makes Plan Management more personal and easier to navigate.
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Simply complete the registration form and one of our team will contact you to discuss your Plan Management needs. Or if you have an enquiry, please submit an enquiry form
“I just wanted to say thank you for all the support you’ve given me over the past couple of years.
You’ve always been approachable, professional and easy to deal with. Whenever I’ve had a question or needed help with something, you’ve been quick to get back to me and have always explained things clearly. You’ve made the whole plan management process much less stressful and easy to understand.
I really appreciate how patient and respectful you’ve been throughout. I never feel like I’m a bother, and I know that if there’s an issue, you’ll do your best to sort it out. Your communication has always been excellent, and I feel confident knowing things are being looked after properly.
I also think it says a lot that you’ve asked for honest feedback. It shows that you genuinely care about providing a good service and are always looking for ways to improve.
Thank you again for everything you’ve done. Your support has made a real difference to me and it’s very much appreciated.
”