Documents & Accreditation

Coast & Country Primary Care’s Board, Management and Staff are committed to quality through sound governance and management across all aspects of our organisation.

CCPC is a certified ISO 9001 Quality Management Systems approved company by QMS Certification Services. External and internal audits are integral components of our quality management system.

We make effective use of standards and related compliance activities to inform good practice and improvements in services.

As a Registered Charity, we follow best practice guidelines and abide by the requirements of the Charitable Fundraising Act 1991 and Lotteries and Art Unions Act 1901. Our independently audited accounts also ensure our accountability to our donors and the community.

Coast & Country Primary Care’s policies and procedures reflect our commitment to creating quality services that are valued by clients and provide an environment where the health, safety and welfare of clients and staff is paramount. They also reflect Coast & country Primary Care’s Vision, Mission and Values.

Coast & Country Primary Care is a registered National Disability Insurance Scheme (NDIS) provider, and is accredited against the NDIS Quality and Safeguards Standards.

Coast & Country Care - Way Back Support Service has met the requirements under the Suicide Prevention Accreditation Program with Quality Innovation Performance Limited (QIP), assessed against the applicable Suicide Prevention Australia Standards for Quality Improvement, 2nd Edition.