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Mental Health & Suicide Prevention Services

Central Coast
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Clinical Care Coordination Program

The Primary Health Network (PHN) has commissioned Coast & Country Primary Care (CCPC) to deliver the Clinical Care Coordination Program.

About the Program
The Clinical Care Coordination program provides recovery-focused support and care coordination for individuals with a diagnosed mental illness who require additional care to manage their recovery in the community.

Care coordination is provided by mental health clinicians & peer workers who work closely with the client’s GP or primary referrer.

Where is the Support Provided?
Clients can be seen at their homes, at the CCPC Erina office or at a place mutually suitable for the client and staff member.

Eligibility
• The person has a diagnosed mental illness and requires moderate to high-intensity mental health care and coordination to enable them to remain in the community during their recovery.
• The person has no other mental health support or services in place.
• The referral must include a mental health treatment plan, client goals, risk assessment, and relevant client history.

For more information
Email: prima@ccpc.com.au

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Referrals

Referral Pathways

Referrals are to be submitted via the Intake & Referral e-portal called PRIMA.

Eligibility
  • The person has a diagnosed mental illness and requires moderate to high-intensity mental health care and coordination to enable them to remain in the community during their recovery.
  • The person has no other mental health support or services in place.
  • The referral must include a mental health treatment plan, client goals, risk assessment, and relevant client history.

The Way Back Support Service

The Primary Health Network (PHN) has commissioned Coast & Country Primary Care (CCPC) to deliver the Way Back Support Service aftercare program.

About the Program
The Way Back Support Service provides support and connection following a suicide attempt or suicidal crisis.

The structured aftercare program aims to:
• Support the person in developing a safety plan.
• Provide strategies to encourage the person to self-manage distress.
• Improve links with clinical and community-based services.
• Support the person in building social connections.

Who Provides the Support?
Support Coordinators work in partnership with Central Coast Mental Health Service staff to provide 12 weeks of support following discharge from the mental health service.
Where is the Support Provided?

Clients are usually seen at the CCPC Erina office or a place mutually suitable for the client and support coordinator. Support can also be via telehealth. Contact is usually twice a week.

Referral Pathway
Primary referrals are received directly from Central Coast Mental Health Service.

Eligibility
A suicide attempt or suicidal crisis.

For more information
Email: prima@ccpc.com.au

Clinical Suicide Prevention Service

The Clinical Suicide Prevention Service provides assertive care and support for clients at low to medium risk of suicide.

About the Program
The Clinical Suicide Prevention Service provides short-term assertive support for individuals who have recently attempted suicide or have persistent suicidal thoughts.

A clinician will work with the client for up to four weeks to develop a safety plan, build the capacity to manage distress and link the client with the most suitable clinical or psychosocial services.

Referral Pathway
Referrals must be submitted via the Intake & Referral e-portal called PRIMA and include the risk assessment.

This service is NOT designed for people at high or immediate risk of suicide. People at imminent risk should immediately visit their nearest emergency department or call 000.

Clients are contacted to commence initial safety planning within 48 hours of the referral being received (Standard business days).

For more information
Email: prima@ccpc.com.au

Eligibility

Health professionals can refer clients at low to medium risk of suicide to the Clinical Suicide Prevention Service for assertive support who have recently attempted suicide or have persistent suicidal thoughts.

Individuals may be referred to the clinical suicide prevention service if they are at low to medium risk of suicide and:
– Have continued suicidal ideation after discharge from acute services
– Present at a GP clinic after a suicide attempt
– Present to a GP with persistent suicidal ideation.