NDIS Support Coordination - man providing support to a friend

Team Leader, Way Back Support Service


About Us

Central Coast Primary Care (CCPC) is an independent not for profit organisation, providing programs and services that support the provision of primary healthcare and community services to the Central Coast community. Based in Erina, we offer a range of programs and services across the Central Coast.

The Way Back Support Service provides practical, non-clinical support following a suicide attempt.  The service aims to assist individuals and their families by linking them with appropriate support services to help manage life situations and challenges.  This includes providing education and awareness and being a sounding board to help increase resilience and coping. 

About the role

The Team Leader will work collaboratively with program partners including the Central Coast Local Health District (CCLHD), General Practitioners (GPs), and other community and health services to implement and maintain an integrated and inclusive approach to Suicide Prevention After Care, specifically the WBSS, within the Central Coast Mental Health sector. The program will deliver the evidence based Beyond Blue WBSS service delivery model.

Responsibilities Include:

  • Work closely with the Executive Manager – Programs, to lead implementation of the WBSS as a trauma informed, psychosocial support service delivered by assertive outreach
  • Implementation of service model protocols, tools and templates
  • Collaborate with the CCLHD Mental Health team in program planning, development, implementation, and evaluation to ensure a multidisciplinary, coordinated, and integrated approach to Suicide Prevention Aftercare and develop and maintain professional contacts and networks as appropriate
  • Provide leadership for the WBSS team including the establishment of Reflective Practice / Supervision for WBSS Support Coordinators
  • Lead establishment of linkages and referral pathways to psychosocial services across a range of domains including community and social services such as housing, finance, employment, education, family support, Aboriginal and Torres strait Islander (ATSI) specific services, Culturally and Linguistically Diverse (CALD) specific services, LGBTIQ services, spiritual support as well as advocacy for any or all of the above domains
  • Prioritize workload demands in a manner that permits timely delivery of after-care suicide prevention services, clinical supervision, and ongoing professional development
  • Ensure the collection and recording of data in relevant databases and client management systems
  • Provide accurate reports to meet program deliverables

Job benefits:

  • Enjoy being part of an organisation that prides itself on real values and attitudes
  • Make a difference in the lives of others and strengthen our community
  • Ongoing training and development opportunities
  • Salary Packaging – increase your take home pay

Essential Selection Criteria:

  • Tertiary degree in Mental Health Nursing, Psychology or Social Work
  • Full registration with AHPRA or AASW
  • Experience in or a desire to lead teams within the mental health sector
  • Strong knowledge and demonstrated understanding of mental health primary and tertiary care services
  • Excellent communication skills, including meeting reporting requirements
  • Driver’s license and access to a reliable and insured motor vehicle

To Apply

If you are a passionate and caring individual who is looking to make an invaluable positive impact on the lives of others and support individuals to live a fulfilling and meaningful life in their own community, click “Apply on Seek” below, uploading:

  • Cover letter addressing the Selection Criteria
  • Resume
  • A copy of your Qualifications

Successful applicants will be required to provide a Criminal Record Check that includes working with vulnerable groups.  Police checks issued within the last 12 months will be accepted.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Zona Gabriel, Executive Manager-Programs on zona@ccpc.com.au  

Closing Date:    
Midnight, Sunday 3 February 2021


The application form will include these questions:

  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver’s licence?